Tarmo Koppel

Tarmo Koppel is a member of the faculty at the business school of Tallinn University of Technology. He earned his doctorate in business administration from the same school (2019). Later he worked at the AI Institute of the University of South Carolina doing post-doctoral studies on virtual assistants and recommendation systems (2021). He also was a short term scholar at the Insight institute of the business school of Georgia State University, which was specialized in machine learning and advanced data analytics (2022).
Tarmo’s current research includes AI applications in business, namely virtual assistants, large language models and decision support systems. Tarmo and his students are focused on integrating AI into business processes by combining generative AI (large language models) with rule-based AI, using Business Process Management models. His previous work has also tackled productivity enhancement, smart workplaces, sensor networks, Internet of things (IoT), health and safety monitoring and risk management.

“A methodological framework for redesigning business processes with large language models”

This study explores the integration of Large Language Models (LLMs) with Business Process Management (BPM) phases and proposes a scoring system to evaluate the suitability of business processes for LLM-based automation. 

 

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